Frequently Asked Questions

Sure we do! Just give us a call at (501) 463-4044 and we will see what we can set up for you.

Absolutely, we do that all the time for customers. Please use our "self-check-in" form, bring or send your device. A technician will contact you the same day we receive it with a quote before beginning any work.

Of course! If you have managed to break your cell phone, tablet, PC, or MAC odds are we can fix it. 

It is preferred that you check-in online prior to sending in your device, Checking in online prior to sending in your device helps us expedite the repair process as we will have easy access to your information and do not need to delay the repair to wait for your contact information.  

This will help us minimize any repair delays and return your device as fast as possible.

Yes, all repairs carry 90 or 30 -day parts and labor warranty, Depending on the quality of the part you choose for your repair which means if you have any issues related to the repair or any manufacturing defects on parts used within 90 or 30 days we will take care of it free of charge!

For a detailed description of our warranties, please click here.

EXCLUDES RETURN SHIPPING FEES  

Almost all repairs can be completed while you wait in 1 hour or less by one of our experienced technicians. The only type of repairs that cannot be completed while you wait would be board-level.

These types of repairs generally need to be dropped off or mailed in.

Yes, we do. If there is an unlock passcode or pattern on the device it hinders our ability to test all the functions of the device. Please provide us with this information with the device when you check in or mail it in for repairs. If you do not wish to provide said information certain device functions including but not limited to camera, digitizer, charging functionality, Microphones, Wi-Fi, Bluetooth, etc.. cannot be tested and therefore will NOT be guaranteed.